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As part of the premium package we include free annual reviews. Annual reviews enable us to chat with you in detail about how your website is preforming.
During the review we will chat with you about how your business is doing, suggest things you can do to improve your website’s results, let you know about ways we can help you and update you about any features which might help improve your website.
With customer logins your customers can create an account on your website where they can access all their historic orders, update their contact information and easily checkout for future purchases with their username and password.
With customer logins you can also provide special discounts for specific customers, prevent visitors who are not logged in from seeing your prices and require approval before they can use their accounts.
With customer logins enabled you can also see reports on who are you top buyers and use that information to target you marketing.
We always recommend where possible the images used on your site are images you have taken yourself. These images tend to be more tailored to your business and so help convey your business identity better. You can supply unlimited images for use on your website.
If however you do not have images or need more general filler images, you can use stock library images on your site. An example might be if you wanted an image of a city skyline on your home page, this sort of image might be hard to take yourself but there is likely to be many available in our stock library.
Depending on the package tier you select your website will come with a number of stock images included. If your package does not include stock images as standard you can add our photo pack which includes 20 images for a one-off fee.
You can view and search the available images on the iStockPhoto website.
We use what we call our Welcome Pack to help us gather information about your business and understand your requirements. The Welcome Pack not only collects the information we require but also guides you in explain what you are looking for.
The Welcome Pack is very straightforward to complete and can be done online through your web browser. We do however offer an Assisted Welcome Pack process for customers who perhaps don’t feel comfortable doing things online or value the interaction completing the pack with one of our team can offer.
You can choose the route which you prefer with all packages. The Assisted Welcome Pack is included with the Premium package as standard or can be added to any other package for a one-off fee of £49+vat
If you are unsure if you require the Assisted Welcome Pack, we recommend having a go with the online route and you can always upgrade later if you require.
Solid SSL provides world class security for your website and provides reassurance to your customers visiting your site. With SSL security enabled your web address will show a prominent padlock symbol next to your web address and all communications between your site and your customer will be encrypted so no one can eavesdrop or interfere with communications.
Another added bonus to having the enhanced security provided by SSL is that Google has started to take into consideration if your site has SSL when ranking sites.
Solid SSL is currently provided on an on request basis
Initial Search Optimisation – Every website we build is built in accordance with Google’s best practice guidelines. This gives you the best possible start with your new website.
Ongoing Search Optimisation – For the best possible results overtime we recommend Ongoing Search Engine Optimisation where we will make changes to your website code and content over time to help boost you up the search rankings. Ongoing Search Optimisation worth £420+vat every year is included as standard with our Popular, Popular Plus and Premium website packages.
Your website comes complete with a powerful yet easy to use Website Editor. This system enables you to make changes to all the text and images on your website after you have launched. This includes things like posting new blog articles, updating your about us page, adding a new banner image, adding gallery images of your recent work etc.
It also gives you full control over your webshop such as adding your products, creating new departments, managing your orders and creating promotional vouchers.
The Enhanced Website Editor adds additional functionality and controls to your content management system. In addition to the above you’ll get access to reports so you can monitor your website’s performance, extra control to make your own page layouts and the ability to add and remove unlimited pages of all types.
Find out more about your website management system
We integrate your social media accounts with your website as standard. This means that your website can include links to your social media accounts, feeds from those accounts and we will add social sharing links under things like products and news stories so your visitors can share your content to a wider audience.
If you do not yet have social media accounts it is quite straightforward to create these accounts and we can provide guides on how to do this. To make your social media accounts stand out and also match your new website’s design we can produce header and profile images for each of the platforms with our social media design service. This service has a small one-off fee.
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