This Cookies Policy sets out the basis on which we, Design & Online Promotions Ltd (also referred to as ‘daop’, use cookies and similar technologies on or in relation to our website, https://www.daop.co.uk (our website). This Cookies Policy is effective from 26th April 2018.

‘Essential’ cookies are automatically placed on your computer or device when you access our website or take certain actions on our website. ‘Non-essential’ cookies and other technologies are only placed on your computer or device if you have consented to us doing so.

For information on the difference between essential and non-essential cookies, see the section below entitled ‘About cookies’.

For information on how you consent and how you can withdraw your consent to us placing non-essential cookies and other technologies on your computer or device, see the section below entitled ‘How to accept or reject cookies’.

Contents
About cookies.
Types of cookies used.
Non-essential cookies.
How to accept or reject cookies.

What are cookies?

Cookies are small data files sent by a website’s server to a web browser, processor memory or hard drive and stored there.

They can be used for a range of different purposes, such as customising a website for a particular user, helping a user navigate a website, improving that user’s website experience, and storing that user’s preferences and login information.

Essential and non-essential cookies

Cookies can be classified as either ‘essential’ or ‘non-essential’.

Essential cookies: these are cookies that are either:

  • Used solely to carry out or facilitate the transmission of communications over a network; or
    strictly necessary to provide an online service (e.g. our website or a service on our website) which you have requested.
  • Non-essential cookies: these are any cookies that do not fall within the definition of essential cookies, such as cookies used to analyse your behaviour on a website (‘analytical’ cookies) or cookies used to display advertisements to you (‘advertising’ cookies).

Session and persistent cookies

Cookies can be classified as either ‘session’ or ‘persistent’, depending on how long they last after they are placed on your browser.

  • Session cookies: session cookies last for as long as you keep your browser open. They expire when you close your browser.
  • Persistent cookies: persistent cookies expire at a fixed point in time or if you manually delete them from your browser, whichever occurs first.

First and third party cookies

Cookies can be classified as ‘first party’ or ‘third party’.

  • First party cookies: these are cookies placed on your device by our website domain.
  • Third party cookies: these are cookies placed on your device by third-party website domains.

If you require further information about cookies in general, please visit www.allaboutcookies.org

Non-essential cookies

We use the following types of non-essential cookies on our website:

  • Functional cookies.
  • Analytical (or performance) cookies
  • Targeting (or advertising) cookies.

Functional cookies

These are cookies that are designed for purposes such as enhancing a website’s functionality. These are either not strictly essential for the website or functionality which you have requested to work, or are cookies which serve non-essential purposes in addition to their essential purpose.

How to opt in or out from functional cookies

See the section below entitled ‘How to accept or reject cookies’.

Processing information about you contained in or obtained from functional cookies

Legal basis for processing:

  • We process information about you contained in or obtained from functional cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
  • We will only process such personal information if you have consented to us placing cookies on your computer or device.
Legitimate interests: improving your website experience, providing or enhancing the appearance and functionality of our website.

Analytical (or performance) cookies

Analytical (or performance) cookies track and gather data about what a user does on a website. These cookies are not essential for our website or its functionality to work.

We use the following analytical cookies on our website:

Google Analytics cookies help us understand how you engage and interact with our website, including how you came to our website, which pages you visited, for how long and what you clicked on, your location (based on your IP address).

  • The Google Analytics cookies used on our website are _utm.gif, _utma, _utmb, _utmc, _utmt, _utmv, _utmz, _ga, _gat and _gid. These cookies include session and persistent cookies.
  • We also sometimes use a cookie called _hjincludedInSample which is used to determine whether a user’s activity should be included in a statistical report of how users have visited our website (for us to analyse), called a ‘funnel’. Hotjar analyses your behaviour on our website using a tracking code and allows us to generate ‘heatmaps’ (visual representations of user mouse behaviour) which help us analyse visitor behaviour on our site.

More information

Google Analytics cookies are classified as first-party cookies as they are set by our website domain, although Google collects and processes information from our use of Google Analytics. To find out more about how Google handles information collected from Google Analytics, see Google Analytics’ privacy policy, which is available here: https://support.google.com/analytics/answer/6004245

For information on how Google uses data from cookies it uses, please visit www.google.com/policies/privacy/partners

You can find our more about Hotjar funnels here: https://help.hotjar.com/hc/en-us/articles/115011656407-How-do-Hotjar-Funnels-Work

For more information on how Hotjar handles information collected by cookies and what information they collect, please see their privacy policy here: https://www.hotjar.com/privacy

How to opt in or out from analytical cookies

See the section below entitled ‘How to accept or reject cookies’.

To opt out of Google Analytics tracking across all websites in general, you can do so here: http://tools.google.com/dlpage/gaoptout

Processing information about you contained in or obtained from analytical cookies

Legal basis for processing:

  • We process information about you contained in or obtained from analytical cookies in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
  • Legitimate interests: analysing how individuals use our website to help us improve our website and business. For further information on how we use the information gathered from our use of analytical cookies, including profiling, please see the section entitled ‘Our use of automated decision making and profiling’ in our privacy policy, which is available here.

More information

For information about the cookies, Google uses in relation to the above, see the ‘Advertising’ section on the Types of cookies used by Google page in Google’s cookies policy, which is available here: https://www.google.com/policies/technologies/types/

For information about how Google uses data from cookies for its own purposes, please visit the following link www.google.com/policies/privacy/partners

How to accept or reject cookies

There are a number of different ways in which you can accept or reject some or all cookies. Some of the main methods of doing so are described below:

  • You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.
  • You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.

Accepting or rejecting cookies

Browser settings

You can accept or reject some or all cookies (for example, blocking all third-party cookies) by adjusting your browser settings.

If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
Mozilla Firefox: https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox?redirectlocale=en-US&redirectslug=Clear+Recent+History
Microsoft Internet Explorer: https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer
Apple Safari: https://support.apple.com/kb/PH5042?locale=en_US

Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine and automatically deleting any persistent cookies placed on your device when you finish your browsing session. There are also many third party applications which you can add to your browser to block or manage cookies.

Existing cookies

To clear cookies that have previously been placed on your browser, you should select the option to clear your browsing history and ensure that the option to delete or clear cookies is included when you do so.

Google Ad settings

You can manage and opt out of personalisation of advertisements by Google by visiting Google’s ad settings page here https://adssettings.google.com/ and by:

  • Unticking the button entitled ‘Also use Google Account activity and information to personalise ads on these websites and apps and store that data in your Google Account’; and
  • Switching the ‘Ads Personalisation’ setting off (i.e. by ensuring the switch at the top of the page is set to the left/grey and not the right/blue).
  • Alternatively, you can install a free browser plugin here: https://support.google.com/ads/answer/7395996
    Google Analytics Opt-out Browser Add-on
  • You can opt out of Google Analytics tracking by installing the browser add-on which is available here: http://tools.google.com/dlpage/gaoptout

For any questions about this Cookies Policy please email support@daop.co.uk or call 0800 689 0253 Mon – Fri 9 am – 5 pm.