CONTINUALLY IMPROVING

Attracting site visitors is important. Converting them is crucial.

Conversion rate optimisation (CRO for short) is a process focused around improving the conversion rate and bottom line of your business. The systematic process, from data gathering through to formulating an assumption and actual testing, ensures that the results are accurate and trusted. It is important to understand that CRO is best utilised as an ongoing process. You need only to look at companies like Amazon to understand that the process is one of constant evolution and striving to make things better.

Data research
Data Gathering

Before making any changes to your site, we research your visitor needs, motivations, and frustrations with a view to fully understanding the issues and potential solutions.

User behavior
User Testing

By really understanding the DNA of consumer action our tools can identify a user’s behavior on your site, meaning we can ultimately optimise and enhance their journey.

Heatmap testing
Heatmaps

Recording what your site visitors do on your pages with their mouse or trackpad is a great way to verify if you’re doing all the little things correctly and offering a great user experience.

Split testing
A/B Split Testing

Running a simultaneous experiment between two or more pages with different variants to see which performs or converts the best will help boost your conversion rate.

Customer surveys and feedback
Customer Surveys

From measuring customer satisfaction to capturing overall brand reputation, online surveys help you understand what you’re doing well—and what you need to improve.

Website CRO audit report
Reporting

We’ll audit and refine your existing analytics setup to ensure data integrity and prepare your site for a full CRO campaign without disruption – it’s business as usual.

IS CRO RIGHT FOR YOUR BUSINESS?

From lead generation to eCommerce, there will be insights you simply cannot afford to miss out on.

We have yet to find an organisation with the perfect site, unable to benefit from an improved conversion rate. We aim for a minimum 20%+ conversion rate increase with any of our CRO campaigns. What would an extra 20% of sales mean to your business?

cro traffic

USABILITY ANALYSIS

Confusion is the number one reason users leave a website. If your site has a difficult-to-use layout or isn’t accessible on mobile devices, many visitors will become frustrated and simply leave.

A Website Redesign can help boost conversions from visitors so before getting started with CRO we would always recommend fixing any site front end and technical issues. We’ll then work with you to identify weak points within your sales funnel. Maybe your landing pages need redesigning, or maybe you need to test new copy for your CTA (call-to-action) buttons. Or maybe it’s something less obvious, and you need to present a better representation of your services and products. Whatever the problems our job is to help identify and fix them.

Latest Google Reviews for 

  • review rating 5  We are part of the Arabian magazines group of companies and needed some help with Wordpress and set up data feeds. We had the issue finding right developer for our task but Design & Online gladly took on our project and completed it successfully. We would work with this company again no hesitation.

    thumb Roisin Moran

    review rating 5  I've been with daop for 9 months and during that time we've made steady progress up the rankings in a very competitive segment. We're a small company with a relatively low budget, but have always been made to feel like a valued client. Emma is local to us and she's visited on several occasions to discuss tweaks to the campaign. Knowledgeable, welcoming (& very patient), willing to guide me through the complexities of things.

    thumb James Nobel

    review rating 5  After meeting with several web designers, and trolling through multiple websites and google results we were met with a breath of fresh air with daop. As you’ll know finding the right people to work with is difficult and trusting them with your money and business is a big decision to make. Emma is so knowledgable when it comes to SEO and really does have the perfect business attitude. She's just brilliant with everything technical, and overall the quality in service and speed in response time is second to none.

    thumb Liza Howard
  • review rating 5  We have used Design and Online Promotions (daop) for many years now, and wouldn’t look to go anywhere else for our website. They have been fabulous with helping to producing our website and now with our new look website, bring us right up to date. Nothing is too much trouble. They listen to your needs, they help to steer you to the best looking and functional website. Totally trust Emma, she is always on hand to help if you need her. Thank you.

    thumb Moira Cottam

    review rating 5  Our website is absolutely fantastic. It works as described and we've seen a huge boost in telephone calls and leads through the website.

    thumb James Field

    review rating 5  We had a professional website built by daop and they set up our SEO and Adwords campaign. The phone rings and we're busy! Couldn't be more happier with the service.

    thumb Steve Gribbon

Your digital performance is about to get a serious lift ...

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